Gary D Chapman
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"You appreciate your coworkers, but do they feel appreciated? In today's workplace it is crucial for employees to feel valued. But that's a challenge when you and your employees communicate appreciation differently. Dr. Gary Chapman and Dr. Paul White help you: Elevate employee engagement by making your staff feel truly valued ; Decrease turnover and increase loyalty with your employees and supervisors ; Reduce cynicism and create a more positive...
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Even in the best of relationships, we mess up. We say and do things we deeply regret later on. So we need to make things right. But just saying you're sorry isn't enough. That's only the first step on the road to restoration. True healing comes when you learn to: Express regret: "I'm sorry." Accept responsibility: "I was wrong." Make restitution: "How can I make it right?" Plan for change: "I'll take steps to prevent a reoccurrence." Request forgiveness:...